INDIBET FAQ
General Information
1. Why choose INDIBET?
INDIBET is a premier online sports and gaming platform offering a wide range of high-quality, exciting products.
What INDIBET offers:
- Fast deposits and withdrawals
- User-friendly platform with an excellent user experience
- 24/7 outstanding customer support
2. Is INDIBET licensed?
Yes, INDIBET operates under a Curacao eGaming license, ensuring a fair and secure environment for players.
3. What languages does INDIBET support?
Currently, we support English only.
4. Are there any country restrictions?
Yes, INDIBET does not provide services to users from restricted countries, including the United States, the United Kingdom, Portugal, France, Turkey, Australia, the Netherlands, Singapore, Italy, Spain, and New Zealand.
5. What are your operating hours?
Our professional customer support team is available 24/7, every day of the week.
6. How can I contact INDIBET’s customer support?
We’re here to help! You can reach us via:
- Telegram
- Email: ask@indibet.com
- Live chat on INDIBET.COM
Account Management
1. How do I start playing on INDIBET?
To begin, create an account by:
- Visiting INDIBET.COM
- Clicking “Sign Up”
- Entering and submitting your details
2. What information is required for registration?
You’ll need to provide:
- Username
- Email address
- Mobile number
- SMS verification code (OTP)
- Password
3. What happens after I create an account?
You must verify your email address before making your first deposit.
4. What if I face issues during registration?
Ensure all mandatory fields are filled. If a username is taken or the provided information is incorrect, you’ll receive a system alert. For further assistance, contact our customer support.
5. Is there an age requirement?
Yes, you must be at least 18 years old to create an account.
6. What if I can’t log in to my account?
Click “Forgot Password” in the login area, enter the required details, and follow the instructions to reset your password. For additional issues, contact customer support.
7. Can I create an account for a friend?
No, each account is strictly personal. You are responsible for keeping your login information secure.
8. What if I forget my username?
Usernames cannot be changed or reset. If you forget yours, contact customer support with your registered email and phone number.
9. How do I reset my password?
- If logged in: Go to settings and select “Reset Login Password.”
- If not logged in: Click “Forgot Password” in the login area and follow the steps.
10. How many accounts can I have?
According to our policy, each customer is allowed only one account.
Payments
1. How do I deposit funds?
Depositing is secure and straightforward:
- Log into your account
- Click “Deposit”
- Enter the deposit amount
- Choose your preferred payment method: Net Banking, UPI, cryptocurrency, or e-wallet
- Click “Deposit” and follow the steps to complete the transaction
2. What are the minimum and maximum deposit amounts?
- Minimum deposit: ₹100
- Maximum deposit: Varies by payment method, ranging from ₹100 to ₹4,000,000
3. How long does it take for a deposit to reflect?
Deposits are usually instant. If your balance does not update within 5 minutes, contact customer support.
4. How do I withdraw my funds?
- Click your account icon
- Select “Withdraw”
- Enter your bank details and account password
- Click “Submit”
5. How long does a withdrawal take?
Once your account is verified, withdrawals are processed within 24 hours.
6. What is the minimum withdrawal amount?
The minimum withdrawal amount is ₹1,000.
7. Can I cancel a withdrawal request?
Yes. Go to your account, navigate to “Statement” > “Wallet” > “Withdraw,” and select “Cancel.” For assistance, contact customer support.
8. Why was my withdrawal canceled?
Possible reasons include:
- Unmet wagering requirements
- Incorrect withdrawal details
- The withdrawal account does not belong to you
- Further account verification needed (if documents are not submitted within 72 hours, the request will be canceled)
9. Are there fees for deposits and withdrawals?
No, INDIBET does not charge any fees for deposits or withdrawals.
10. Is depositing and withdrawing on INDIBET safe?
Absolutely. Our payment partners adhere to the highest security standards.